First visit
Your first visit
The first step starts with a conversation
Perhaps you have noticed something in your child's speech, behaviour or development. Perhaps a professional has recommended us, or you simply want to ask a few questions.
You don't need to know in advance which service you need. The first visit to Kalinka is a chance to get to know each other, hear your concerns and talk about the right next step.
The first meeting
What can you expect?
1
A conversation about your child
We will talk about why you came, your child's development and their everyday life. What do they like to do? What do they enjoy? Which situations are harder for them? What do you notice at home, in kindergarten or at school?
Your observations help us better understand their needs, strengths and the way they cope with everyday challenges.
2
Getting to know your child
When the meeting includes your child, the approach is adapted to their age, needs and readiness to take part. Getting to know them can include play, conversation or suitable activities.
Some children need more time to feel comfortable in a new place. Your child is not expected to cooperate straight away or show everything they know.
3
Talking about next steps
We will discuss our first impressions and whether further assessment, counselling or another kind of support is needed.
The first visit is the start of getting to know your child. A fuller understanding of their needs may require further meetings or information.
Preparation
How to prepare?
No special preparation is needed. It may help if you:
Write down the questions you want to ask.
Think of specific situations that worry you and when you notice them.
Bring any existing reports or assessments, if you have them.
Tell us what helps your child feel comfortable and safe.
Bring a favourite toy or familiar object if it makes a new place easier for them.
If you have no previous documentation, that is no obstacle to contacting us.
For your child
How to explain the visit to your child?
Use a short, simple explanation suited to their age:
“We're going to Kalinka to meet someone we'll talk and play with.”
Avoid presenting the visit as a test they need to practise for or give correct answers in. Most important is that they know you will be there for support.
If your child finds new places, unfamiliar people or changes in routine difficult, tell us when booking so we can discuss how to make the visit easier.
Questions
Questions before the first visit
I don't know which service we need. Can I still book?
Yes. At first contact, share what worries you or what you would like to clarify. We will help you find the right first meeting.
Should I bring my child?
That depends on the purpose and type of meeting. When booking, we will agree whether the first conversation is with the parent only or includes your child.
How long is the visit and what does it cost?
The duration and price depend on the type of meeting booked. Ask for this information when booking so you know what to expect in advance.
Does the first visit include a diagnosis?
A first visit does not automatically mean a diagnosis. What it covers depends on the reason for coming and the type of meeting booked. If further assessment is needed, we will discuss its purpose and the next steps.
What if my child is upset or doesn't want to take part?
Tell us what usually helps them in unfamiliar situations. Their reaction is an important part of getting to know them, and the approach and pace should take their needs into account.
Have questions? Start with them.
You don't need to have all the answers before contacting us. Tell us what you notice and what worries you, so we can look at the next step for your child together.